FAQ
Frequently Asked Questions
How to check if your movers are legit. Make sure you check to see if your movers have insurance. You do not want to be liable for any accidents.
- Google their ILCC # or their USDOT #. If they do not have either; they do not have movers insurance.
- Call the Illinois Commerce Commission at 217-782-6448.
- Call the Illinois Movers and Warehousemen’s Association at 217-585-2470.
- General Liability Insurance does not cover moving or operating a truck.
- You can always ask the moving company for a Certificate of Insurance; call the insurance company; ask if their insurance policy covers moving and transporting goods.
Find the answers to some of our most commonly asked questions on our FAQ page. Contact us if you have any additional questions.
Where is Quincy Storage & Transfer located?
Quincy Storage & Transfer
2925 Wismann Lane
Quincy, IL 62301
What are the office hours?
Monday-Friday
8 AM to 5 PM
What are the access hours?
Access your unit 24/7
Why should I choose Quincy Storage & Transfer?
We've proudly served Quincy and the surrounding region for more than 100 years, providing dependable moving and secure storage backed by experienced professionals who care about your belongings.
What makes your storage facility different?
Our storage facility features brick buildings and paved surfaces
designed to help reduce dust and moisture while providing clean, secure storage. For enhanced peace of mind, our entire facility features gated access to ensure your belongings remain fully protected. Additionally, we offer specialized options such as RV and boat storage; a premium service that sets us apart from many other facilities.
What types of moves do you handle?
We assist with local, long-distance, residential, commercial, and
specialty moves, including antiques, pianos, and large household items.
Can your team help with packing?
Yes. We offer professional packing services and quality packing
materials to help protect your belongings throughout your move.
How secure is your gated storage facility?
Our entire facility features secure gated access to strictly control
entry, keeping your belongings fully protected. Combined with our solid
brick structures and dedicated staff, we ensure top-tier security for all
your household and business items.
How do you help customers understand moving costs?
We work to provide clear estimates and explain the services included so
customers know what to expect before moving day. If questions arise, our team is always happy to review your estimate.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
Our facility is under 24-hour video surveillance.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
What steps do you take to protect my belongings?
Our crews use professional packing techniques, protective materials, and careful handling procedures to minimize the risk of damage throughout your move.
What happens if I have questions before or after my move?
Our office team is available to answer questions throughout the moving
process and help resolve concerns as quickly as possible.
How do you prepare items for storage?
We can recommend packing best practices, proper labeling, and protective materials to help keep your belongings in excellent condition while in storage.
How do you make moving less stressful?
We focus on planning, communication, and experienced crews so customers have a smoother experience from scheduling through move completion.